Testimonials

"Quick to respond to my questions!"

"You are always easy to get a hold of and always answer any questions we have. Your service involving claims is exceptional and we are happy to be Freeman Groves customers."

"You explain everything very well."

"Always ready to answer our questions very friendly."

"The customer service we receive is always five star!! Thank you for being great!!"

"I call different insurance companies yearly to see if i can get a better deal and no one can beat my monthly payment."

"Staff does excellent when help is needed. Kim H. dose a great job every year for Medicare sign up."

"Always knowledgeable, courteous and professional!"

"I think the monthly fee is to high. I pay it monthly because I don’t have the all the money up front and it’s easier for me to pay it that way and then have a $5 fee on top of it."

"Great customer service!"

"We have always received very quick and timely responses to all of our questions or claims. Great group to work with."

"The people are friendly and very helpful when you have a question or need help."

"Very helpful. Katie Morgan is always sweet and helpful."

"Great folks to work with!"

"I was very happy with the customer service I received. With the agency I just left I never heard from them, even tho I emailed that I wanted to speak to my agent. I didn't know until after I signed up, but my son is a customer also and he said he is very happy with them. I can see me staying with them for a long time."

"We have been with Freeman/Groves Insurance for years. Insurance for Home, Auto, Boat and Health Insurance. Always a pleasure to work with Bob and Perry for all our needs. They always strive to find the best coverage for our situation."

"This day and age we are so reliant on communicating via the computer. It is so nice to have an agent to call and speak with about any needs you have. Sherry and Bob have been so good to put my family in plans that meet there needs. I couldn’t see having insurance anywhere else. Have a happy new year and keep being the best in the insurance business."

"We have been with Freeman and Groves for over 20 years and we wouldn’t change to another insurance company for nothing. They have always been there for us when we needed them. The staff has always treated us like family and that’s why we stick with them. Thank you Freeman and Groves."

"You guys have always treated us fairly with respect, we've never had an issue with anything. I’m not sure what score came through but it was supposed to be a 10, I just wish we could continue the relationship in Georgia in the future!"

"I am always impressed by how knowledgeable the women are."

"If we have a problem (which is very rare) they treat your problem as importantly as you think it is. When I had a small fender bender a few months ago I had the check in hand before the body shop could schedule me in."

"Kim makes it easy to get thru all the medicare nonsense and to get the best coverage for the best price. Thanks Kim."

"Always reliable to find the best insurance coverage for my needs."

"Kim does a great job! Does the research, gives accurate info, always is the best at customer service!"

"Up to date on changes. Reliable and professional. Follows through with answers in a timely manner."

"I feel the personal care you give us is great!!"

"Kim is so friendly and helpful, she is a pleasure to work with."

"We know we can trust you to guide us the best way for our needs."

"Knowledgeable, helpful and friendly staff. Reasonable rates and service."

"Love Kim she is always so helpful and gets me set up with just what I need."

"You and your staff have always put our needs first and you go the extra mile to make sure everything possible is done to handle any problems we may have."

"Kim is absolutely the best, she has helped me get the best medical/ prescription supplemental insurance plans to fit my needs. I can't imagine trying to figure out this on my own. Thank you Kim!!"

"Wonderful customer service with prompt, accurate, knowledgeable and reliable information. We could go on, but that's a starting point! p.s. don't let Bob and Perry retire !! :)"

"Kim was a valuable resource in helping my wife and me select the correct Medicare Supplement plan. She listened carefully, answered our questions, and proposed options that met our needs. I've referred others to her and they also have appreciated her knowledge and caring attitude."

"Kim takes the time to listen and also explain everything that she knows is important to us and everyone is so polite at Freeman Groves."

"We so appreciated the personal care Kim gave us when making such big decisions with health care insurance when my husband retired."

"Kim always returns my calls in a timely manner and has always taken care of our family needs throughout the years! Trust her fully!"

"Very friendly staff which makes us very comfortable and makes for easier selections of products."

"Friendly service. Helped me to understand which policies would best serve my needs."

"You have been a great help to us. Saved us around $700 a month and the insurance has worked very well. We would like to talk to you again about any changes in 2020. We are very satisfied and have recommended you to others. Thank you."

"We are very happy with the service we get, and everyone is very friendly."

"Perry is great. He takes the time to go over everything with you making sure you understand all of your options. It feels like you are setting down with an old friend. I can’t praise him enough."

"You took the time to explain to me what options I had for getting me the best coverage for the dollars I was going to spend."

"Always willing to help with any problem."

"Advising me of the proper medical care part D insurance."

"Katie is responsive and easy to work with. Always a pleasure."

"Always available and helpful. Courteous."

"Sheri is great to work with."

"We have been clients for many years and have always had excellent service. When we have had claims, they were promptly taken care of, as well as concerned with our safety and well being. Great group of people for all of your needs; home auto, and finance. Thanks Freeman Groves for your continued great service."

"We just bought a new home. Along with that came a change in our auto insurance. We did a lot of shopping around. Katie Morgan was just wonderful, helping us understand the details and patiently answering all of our many questions unbelievably quick and complete. Hands-down, we found Erie to offer good products, at a fair price, and most importantly, with superior service from Freeman Groves. We can highly recommend Freeman-Groves, Erie Insurance and Katie Morgan."

"Year after year of good service."

"You are always available to help and answer questions. When I come in to your office, I am recognized and treated like a friend, not just a customer."

"No hassle professional response!"

"Thanks for always being so cheerful and prompt with any help that I need! Great customer service at Freeman and Groves."